5 Key Steps for Onboarding Remote Employees
Given the rise of remote work in recent years, it’s inevitable that many organisations will continue to have current employees work from home, but they will also need to establish an optimal process for welcoming new remote workers. Onboarding is a key step in an employee’s experience with their new employer. As such, it’s imperative for HR professionals and organisational leaders to make this process as smooth and positive as possible.
In a remote work environment, it may be difficult for employees to feel the same level of connection with their colleagues and organisation as they would in person. Fortunately, employers can make a good first impression and begin cultivating a positive relationship with their new workers by implementing a proper orientation process.
When planning remote onboarding, consider these steps:
1. Start early
Employers can make it easier for new members of the organisation to acclimate by beginning the orientation process even before their starting date. Consider using email or video chat to introduce them to a colleague they will be working with regularly or learning basic information about the new employee to help them feel welcome and valued on their first day.
2. Send a welcome package
Many organisations may provide new employees with small gifts or treats on their first day. For remote workers, consider delivering a welcome package to their homes. This can also be a convenient way to provide remote employees with a company handbook and equipment they may need, such as a laptop.
3. Make an introduction
It’s imperative that new workers be introduced to all members of their team. This can be done using email, a messaging platform or a video conference. Formal introductions can help new employees feel more comfortable reaching out to their colleagues and asking questions.
4. Adjust and listen
Not all new employees will learn and adjust at the same pace. Organisations should not expect the same onboarding processes or schedules to work for every worker. Arrange a time for a new employee to review and better absorb what they have already learned, and encourage feedback regarding their onboarding experience.
5. Continue communication
Even after formal onboarding steps are completed, managers must communicate frequently and openly with new employees. These efforts may be particularly essential for remote workers who are not as easily accessible for casual chit- chat. Schedule regular video check-ins to ensure the new employee is adjusting well and has all they need to be successful.
